What is Irving Debit Pay?
Irving Debit Pay is a method of payment using your Irving Rewards card. You can add Irving Debit Pay by linking your checking account to your Irving Rewards card. Once linked, you’ll save 10¢ on every gallon, when you pay with Irving Debit Pay at an Irving gas station.
How does Irving Debit Pay work?
We’ve partnered with ZipLine (NPCA – National Payment Card Association) to deliver technology that enables you to link your checking account to your Irving Rewards card so you can pay for fuel and in-store purchases at participating Irving Oil locations. To link your Irving Rewards card to your checking account, log into your Irving Rewards account at www.irvingoil.com/myrewards and click “Link to Irving Debit Pay.” Please be sure to have your driver’s license and checking account information ready.
I signed up for Irving Debit Pay but receive emails from ZipLine. Who is ZipLine?
ZipLine (NPCA – National Payment Card Association) is a secure host that manages debit payment transactions in a secure and efficient way. Irving Oil does not have access to any of your payment account information nor do we manage these transactions.
If I conduct a transaction and I do not have sufficient funds in my account, what will happen?
You should not conduct a transaction if you are aware that you do not have sufficient funds to cover the face amount of the transaction. If you do, the transaction will be returned by your bank and your Irving Debit Pay program will be deactivated until you make good on your purchase. Returned transactions also result in a “Return Fee” permissible by state laws. ZipLine, or their partner, CHECKredi, will try to electronically collect the face amount of the transaction and the associated Return Fee on two attempts. If the company cannot collect through normal electronic means, your account will be flagged and referred to a collection service and your membership may be cancelled. We recommend that you have Overdraft Protection on the account used for your payment card account transactions to avoid additional return fees. By having Overdraft Protection with your bank, you may avoid our fees for any returned transactions.
Can I remit payment for my returned transaction and “Return Fee” to Irving Oil?
No, all payments for returned transactions must be paid directly to ZipLine’s collection partner CHECKredi. CHECKredi can be reached at: 800-742-2925
Why do I need to remit payment for my returned transaction and “Return Fee” to CHECKredi?
ZipLine is a Third-Party Service provider in processing ACH transactions. ZipLine funds Irving for all transactions in full through the ACH Network. Any returned transactions and “return fee” collection becomes the responsibility of ZipLine. ZipLine has partnered with CHECKredi to recuperate the outstanding funds.
How do I access my Irving Debit Pay account?
Because ZipLine is a third-party vendor facilitating the payment portion of Irving Debit Pay, they provide a secure portal for your Irving Debit Pay transactions at www.myzipline.biz. Irving Debit Pay transactions that are also qualifying Irving Rewards transactions can also be viewed in your Irving Rewards account page in transaction history.
Please contact ZipLine Customer Service at 1.877.403.2222, if you need to make changes or have questions about your payment account.
Why don't I see my Irving Debit Pay discount on the pump screen or in the "you saved" section on my receipt?
The payment portion of our Irving Rewards program referred to as Irving Debit Pay is managed by ZipLine, a secure host that manages debit payment transactions in a secure and efficient way. Irving does not have access to any of your payment account information. Because of this separation, ZipLine operates on different rails than Irving Rewards. We are able to show you your earned savings balance but are not able to display the associated Irving Debit Pay discount on the screen. To review your full discount amount, look at the price per gallon on the small display screen where you selected your fuel type. It will display the fully discounted fuel price.
Is Irving Debit Pay safe and secure? How am I protected?
Yes, in accordance with industry data security standards, secure handling of your information is of utmost importance to Irving Oil’s payment partner ZipLine. For more information, please review ZipLine’s FAQs “about my account & security” at https://irving.poweredbyzipline.com/faq/
Are there limits to Irving Debit Pay?
The following limits are in place for Irving Debit Pay:
- Irving Debit Pay can be used up to 5 times a day and 15 times a week.
- Up to $175 can be debited from an Irving Debit Pay card per day at Irving Oil sites that are not partnered with Circle K
- Up to $150 can be debited from an Irving Debit Pay card per day at Irving Oil sites that are partnered with Circle K
- Up to $150 can be debited from an Irving Debit Pay card per transaction at Irving Oil sites that are not partnered with Circle K.
- Up to $100 can be debited from an Irving Debit Pay card per transaction at Irving Oil sites are partnered with Circle K.
Can I link more than one Irving Rewards card to my debit account?
Yes. Call ZipLine Customer Service at 1.877.403.2222 and select option 2 to activate your account and then option 5 to activate an additional or replacement card.