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New England Customer Pricing Options

Pricing Options
Description
Is it right for you?
Fixed Price Plan
  • The price you pay for fuel is fixed until May 31, 2009 or until your gallons are used up (whichever comes first), and will never go down.
  • If the market price goes up, the price to you remains the same
  • If the market price goes down, the price to you remains the same
  • We secure your locked-in gallons for the heating season in advance at the agreed price
Fixed price plans are good for people who want to know how much their fuel is going to cost throughout the season so they can budget the rest of their expenses accordingly. (See the table below for your Fixed Price Plan payment options)
Fixed Price Plan with Downside Protection
(Also called Cap Price)
  • You pay a fixed price as described above, but you also get downside price protection.
  • If the market price goes up the price to you remains the same.
  • If the market price goes down you pay the lower price.
  • Downside Protection is paid in advance as a one time fee determined by market conditions at the time
  • Downside Protection or Cap Price is offered for purchase depending on market availability
Downside protection is good for people who want to lock in their price, but want the assurance that - should market price decrease - they will pay the lower price.
Variable Price Plan (Does not require enrollment. If you do not sign up, we will continue to deliver to you at variable price.)
  • The price you pay is the current market rate at the time of delivery.
  • The price fluctuates up and down with the market.
Variable pricing is good for people who think market prices will drop and are willing to take a chance even though prices may rise.

Your Fixed Price Payment Options

Payment Options
Description
Is it right for you?
Budget Payment
  • We estimate your total season fuel cost and divide it into equal monthly payments
  • At the end of the season your account is reconciled for any fuel used over or under the estimate
This is a great option for customers who want a predictable payment option so they can manage their spending.
Pre-Buy
  • With this payment option, you pre-pay the total amount of your fixed price plan.
  • You can pay with credit card, pre-authorized payment or cash
This option is good for customers who want to benefit from a lower price for paying upfront.

Download table in .pdf format

So What's Next?
We know it's important to you to have options, but we also know that this can be a lot to take in. If you have any questions on these plans or the differences between them, please call a Customer Care Representative at 1-888-310-1924. We're available 24 hours a day, 7 days a week to help you find the plan that's right for you.

   
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